Frequently Asked Questions
When do you ship?
Wallace Ranch is a working farm, we are in the field working most of the time. In order to be efficient, we process orders once a week. Exact cut-off day when we process online orders and shipping day may vary depending on various factors.
When there is an order, it may take up to 5 business days for handling (processing, preparation and packing) before it actually ships. **Fresh Produce will ship Mondays for East of California and Monday & Tuesday for California orders.
If a customer placed an order on a Monday and choose the 1-day shipping, for that week we prepare the orders on a Friday, the customer may get a shipping notification on Friday even though 1-day shipping was selected. **Fresh Produce will ship Mondays for any state east of California and Monday & Tuesday for California orders.
What is your return policy?
What to do if the package is damaged during delivery?
Please inspect your order upon reception. Contact us immediately if the item damaged or if you receive the wrong item, please take a photo and send it to email@example.com so that we can evaluate the issue and make it right.
Are your cuttings rooted?
- Cuttings listed on the website are not rooted.
Will you sell rooted dragon fruits?
- In the future, we may sell rooted dragon fruit plant. Send us an email at firstname.lastname@example.org if you are interested in a particular variety that is already rooted.
How do I to order in huge quantities?
- For bulk orders, send us an email at email@example.com for inquiries.
When is the best time to start planting dragon fruits?
Weather is a key factor when growing dragon fruit specifically rooting. In California, Spring and Summer is the ideal time to root dragon fruit cuttings. This is the time when it will root in 2-3 weeks just in soil. Fall and Winter is the opposite, they go to a semi dormant stage, they can grow but not as much because of colder nights. Rooting can be a challenge. When possible, keep them in a green house or garage at night, this may help them root.
What is the recommended pot size to grow a Dragon Fruit?
Most home / backyard setups are 4 plants in a 25 gallon pot with a 4x4" post and trellis support on top. Sample setups at growdf.com
Can you mix different varieties in one pot?
The general answer is yes. But once they grow, it may be hard to identify which variety is which as branch may overlap and grow over to its adjacent plant.
What is self-fertile and self sterile?
Self-fertile dragon fruits can use it's own pollen to successfully pollinate itself (stigma) to set fruit. If you plan to have only one dragon fruit plant in your backyard, make sure it is the self-fertile variety.
Self-sterile dragon fruits need a different variety dragon fruit's pollen to set fruit. If you have a self-sterile dragon fruit, you need at least 2 different varieties in your backyard to set fruit.
What is cross pollination?
Cross pollination means using pollen one dragon fruit to pollinate another dragon fruit. Doing cross pollination is believed to produce bigger fruits.
What is hand pollination?
In nature, plants rely on insects, birds, bugs, bees or wind to transfer pollen to the stigma. Hand pollination is a manual human intervention or an assist to transfer of pollen to the stigma. In dragon fruits, a brush is often used to gather pollen to a container and then brushing it off to the stigma.
Hand pollination in self fertile DF is done to increase the chance of successful pollination.
Hand pollination in self sterile DF is often required to set fruit. Make sure you use pollen from another variety dragon fruit to pollinate self-sterile dragon fruits.
Can I visit your farm?
Farm experience and visit is something we are planning. No details yet but send us an email if you are interested and let us know what you expect.
Why are there marks on the cuttings?
Marks (spots, blotch corking) occur over the years. Our plants are mature, hardened and they are out in the field for fruit production. They do not come from a greenhouse. We cannot guarantee that each and every cutting to be pristine. Insects chew on them, every year they will be battered by a couple of heat waves in the summer and cold chilling temperatures in the winter. We are certified organic so we don't spray anything on them.